bee99 Privacy Policy

Privacy at a Glance

1Introduction

bee99 ("the Platform", "we", "us") is committed to protecting the privacy of all individuals who use our services. This Privacy Policy sets out how bee99 collects, uses, stores, shares, and safeguards personal data in connection with your use of the bee99 platform at https://bee99.lat. By registering for an account or using any service provided by bee99, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein.

This Privacy Policy should be read together with bee99's Terms and Conditions, which govern your overall use of the platform. Where there is any inconsistency between this Privacy Policy and the Terms and Conditions on a data protection matter, this Privacy Policy takes precedence.

2Information We Collect

bee99 collects personal data that you provide directly, data generated through your use of the platform, and in certain cases, data received from trusted third-party partners necessary for payment processing and identity verification. The categories of personal data we may collect include:

• Identity and contact information: full name, date of birth, email address, phone number, and residential address provided during account registration.
• Identity verification documents: national ID, passport, or utility bill submitted during KYC verification.
• Financial information: payment method details (such as your bKash or Nagad mobile number), transaction history, deposit and withdrawal records.
• Technical and device data: IP address, device type, browser type and version, operating system, and session timestamps collected automatically when you access the platform.
• Gameplay and betting data: game history, wagering activity, bet amounts, outcomes, bonus usage, and responsible gaming tool settings associated with your account.

You are not required to provide all of the above data at registration; however, failure to provide certain mandatory information (such as identity and payment details) may prevent bee99 from activating your account or processing withdrawal requests.

4Legal Basis for Processing

bee99 processes your personal data on one or more of the following legal bases, depending on the specific purpose:

• Contractual necessity: processing required to perform the contract between you and bee99 — for example, account creation, transaction processing, and game delivery.
• Legal obligation: processing necessary to comply with applicable law, including AML, KYC, and responsible gaming regulations.
• Legitimate interests: processing for fraud prevention, platform security, and improving the quality of bee99 services, where those interests are not overridden by your data protection rights.
• Consent: where you have given your explicit consent for a specific processing purpose, such as receiving promotional emails. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5Sharing Your Information

bee99 does not sell your personal data. We share personal data only where it is strictly necessary and with parties who are bound by appropriate confidentiality and data protection obligations. The categories of recipients with whom your data may be shared are:

• Payment service providers: bKash, Nagad, Rocket, Upay, Visa, and Mastercard — to process deposits and withdrawals on your behalf.
• Identity verification providers: third-party KYC service providers who assist in verifying your identity documents in compliance with applicable regulations.
• Game software providers: Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe — who may receive anonymised gameplay data as part of game delivery and audit processes.
• Legal and regulatory authorities: where required by applicable law, court order, or regulatory request, bee99 may disclose personal data to government bodies or law enforcement agencies.

7Cookies and Tracking Technologies

bee99 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small data files placed on your device when you access the bee99 website. We use the following categories of cookies:

• Essential cookies: required for the platform to function. These cannot be disabled as they enable core features such as session management, login state, and secure navigation.
• Analytical cookies: used to collect anonymised data on how players use the platform, which pages are visited most frequently, and where technical errors occur. This data helps us improve the platform.
• Preference cookies: used to remember your platform settings and preferences, such as language selection, so that you do not need to re-enter them on each visit.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of parts of the bee99 platform.

8Data Retention

bee99 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. In practice, this means that account data is retained for the duration of your active account relationship with bee99 and for a period thereafter as required by financial, AML, and gaming regulations. The standard post-closure retention period is five (5) years from the date of account closure, unless a longer period is required by law or regulatory direction.

Where personal data is no longer required for any retention purpose, bee99 will securely delete or anonymise that data in accordance with its data disposal procedures. Anonymised or aggregated data that cannot be used to identify you may be retained indefinitely for analytical purposes.

10Data Security

bee99 implements appropriate technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, role-based access controls limiting staff access to personal data on a need-to-know basis, and regular security assessments of platform infrastructure.

While bee99 takes all reasonable steps to secure your data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, bee99 will notify affected players without undue delay and take all appropriate steps to mitigate the impact.

11Third-Party Links and Services

The bee99 platform may contain references to or integrations with third-party game providers and payment processors. These third parties operate under their own privacy policies and bee99 is not responsible for the data practices of any third-party service. We encourage you to review the privacy policies of any third-party service you interact with in connection with bee99 before providing personal data to that service.

13Changes to This Privacy Policy

bee99 reserves the right to update this Privacy Policy at any time. When changes are made, the updated policy will be published on this page with a revised effective date. Where the changes are material, bee99 will take reasonable steps to bring them to your attention, such as by sending a notification to your registered email address. Your continued use of the platform after the publication of an updated Privacy Policy constitutes your acceptance of the revised terms.

14Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way bee99 handles your personal data, please contact our support team at: [email protected]